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TECHNOLOGY
Innovation

TECHNICAL INFRASTRUCTURE

Assessing the entire technical infrastructure related to equipment, systems and services, focusing on identifying opportunities for improvements and implementing modern technical solutions, aligning technology with business needs.

CLOUD

Providing technical support for hiring, configuring, adapting, and training on the migration of applications, and technical infrastructure, among other (partial or full) needs for cloud operations (SaaS, IasS and PasS).

HELP DESK

Implementing techniques based on international standard (ITIL) to improve productivity and service quality by creating procedures, performance indicators, rules on internal customer satisfaction and an incident management system.

SYSTEMS DEVELOPMENT

Developing customized cloud, mobile device and computer network systems and providing technical support and maintenance as needed.

REMOTE ACCESS / VPN

Implementing a solution for remote access to the computer network and evaluation of the existing solution (if any) for satisfactory and transparent remote work as if the employee were in the office.

TRAINING

Conducting training sessions on the main existing or new systems, in groups or individually, towards increasing the professionals’ knowledge and improving team performance.

AUDIO AND VIDEO

Presenting advanced technical audio and video solutions in meeting rooms, auditoriums and innovation rooms to meet the requirements of internal events, meetings, training, and webinars, among other purposes.

TELECOM

Studying the need for performance improvements in data and voice telecommunication circuits, focusing on compatibility,  scalability and cost-benefit assessment.

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