
OPERATIONS
Efficiency
Improving and disseminating efficient customer service techniques with an emphasis on quality, resources functioning, information accuracy, and agility, among other aspects, so that every client’s experience on the premises of the law firm is as efficient and pleasant as possible.
PROCUREMENT
Automating procurement procedures, inventory control, development of new suppliers, purchase history, purchasing and product price control.
RECORDS AND LIBRARY
Administration of the services offered by the Records and Library departments, through a management system, supporting practices, digital legal sources, and information in a 100% electronic format with easy access available 24/7.
THIRD PARTY SERVICES
Administering third party services contracts (for example, photocopies, notary, post office, courier, and cleaning, among other services) to review procedures considering service quality provided at fair and competitive prices.

